How does it work?
Create a unique personalized pack in just a few clicks! Choose from a wide range
of packs and goodies, customize them to your image and receive a personalized
quote before confirming your order.
1. Select your pack type
Browse our selection of packages and select the one that best suits your needs.
Box
Bag
Tote bag
2. Choose your goodies
Explore our catalog and choose the goodies you'd like
to include in your pack.
3. Customize to your style!
Add a personal touch by customizing your goodies and packs
with your logo, colors or message.
Ready to make your Pack a reality?
Let's finalize your Welcome Pack and move on to the next stages of your order!
4. Choose your
of delivery
Choose between grouped or individual delivery, depending on your needs, including international delivery.
5. Receive your personalized quote
We generate a quote based on your choices, allowing you to see the total cost of your order.
6. Confirm your
commande
Once you're satisfied with the quote, confirm your order and leave the rest to us!
Store your
Welcome Packs
Do you own a promotional products store, an online boutique or simply want to lighten your office? We can offer you a storage and repackaging solution for all your goodies.
More details
Questions
frequently asked questions
Got a question? Check out our FAQ below for quick answers.
If you can't find what you're looking for, don't hesitate to contact us
directly. Our team is here to help!
What is a Welcome Pack?
A Welcome Pack is a set of products specially selected to welcome new employees, thank customers or collaborators, or celebrate special occasions such as birthdays. These packs can include items such as office supplies, personalized goodies, snacks or wellness products.
How can I customize the contents of a Welcome Pack?
Our platform offers an intuitive interface where you can choose from a wide range of products to compose your ideal pack. You also have the option of personalizing certain items with your company logo or a special message.
What printing options are available for customizing items?
We offer a variety of printing techniques, including screen printing, laser engraving, and digital printing. You can select the option that best suits the type of item and your specific needs.
Can you manage the storage of Welcome Packs?
Yes, we offer a storage service for your Welcome Packs. You can send us your products in bulk and we'll take care of storing them safely until they're ready to ship.
How do Welcome Packs ship?
We take care of the entire shipping process. Once you've configured your packs and we have your order in stock, we'll arrange shipment directly to the end recipients according to your instructions.
What are the delivery times for Welcome Packs?
Delivery times may vary depending on destination and availability of selected products. As a general rule, we aim to dispatch packs within 5 to 10 working days of order finalization.
How can I track my Welcome Packs order?
Once your order has been shipped, you will receive a tracking number that will allow you to follow the progress of the shipment in real time via our website.
What happens if an item in the Welcome Pack is damaged during shipment?
Nous nous engageons à fournir des produits de qualité. En cas de dommage durant l'expédition, nous remplaçons les articles endommagés sans frais supplémentaires pour vous. Veuillez nous contacter dans les 48 heures suivant la réception pour signaler tout problème.
Do you offer discounts for bulk orders?
Yes, discounts are available for bulk orders. Please contact our sales department to discuss your requirements in more detail and obtain a customized quote.
How do I contact customer service for more information?
Our customer service team is available to answer any questions you may have. You can contact us by phone, email, or via our online chat available on our website.